Privacy Policy - Rent & Easy Stay

At Rent & Easy Stay, we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our services or interact with us.

1. Information We Collect:

• Personal Information: When you make a booking with Rent & Easy Stay, we collect certain personal information such as your name, contact details, payment information, and any other information necessary for your reservation.
• Booking Details: We may also collect information related to your booking, including your travel dates, preferences, special requests, and any additional services requested.
• Communication: We may collect information from your communications with us, including emails, phone calls, and messages sent through our website or social media channels.
• Website Usage: We may collect information about your use of our website, including your IP address, browser type, pages visited, and other usage data.

2. How We Use Your Information:

• Reservation Management: We use your personal information to process and manage your bookings, including confirming reservations, providing information about your stay, and facilitating communication between you and the property owner or manager.
• Customer Service: We may use your information to respond to your inquiries, requests, and feedback, and to provide customer support services.
• Marketing and Promotions: With your consent, we may use your contact information to send you marketing communications, promotional offers, and updates about our services. You may opt-out of receiving marketing communications at any time.
• Analytics: We may use data analytics to analyze website usage, monitor the effectiveness of our marketing efforts, and improve our services.

3. How We Share Your Information:

• Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
• Property Owners/Managers: We may share your booking details with the property owner or manager to facilitate your stay and provide necessary information about your reservation.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

4. Data Security:

• We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
• We restrict access to your personal information to authorized personnel only and ensure that all third-party service providers adhere to strict security standards.

5. Data Retention:

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

• You have the right to access, update, or correct your personal information at any time. You may also request the deletion of your data, subject to legal requirements.
• You have the right to object to the processing of your personal information, restrict its processing, or request the portability of your data.

7. Children's Privacy:

• Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

8. Changes to this Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this Privacy Policy periodically for updates.

9. Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address] or by mail at [mailing address].

By using our services or interacting with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.