Privacy Policy

GDPR

In accordance with General provisions on data protection – Croatian GDPR, we  have to inform you that when placing a reservation and at check-in into Casa Amando you agree to present your personal identification documents, i.e. submit your personal data (first and last name, type and number of your personal identification document, gender, state and address of residence, with date of birth and citizenship), all for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor (Law on sojourn tax, National Gazette 152/08).

The personal data is collected for statistic processing and is used by the Tourist boards, public authorities and Ministries relating to this procedure (Ministry of tourism and Tourist inspection, Ministry of internal affairs and Ministry of finances – Customs authorities).

Each unauthorized usage, publication, change, processing, reproduction, distribution, recording or assignment or any other form of unauthorized usage of such personal data is strictly prohibited.

A complaint in regard of processing of your personal data may be submitted by email to the Tourist board of Rovinj: [email protected]

Personal information used by Amando / Online Booking System (operated by myRent)

When registering, sending an enquiry or making a booking through the this Website, personal information such as name, phone number and email address will be saved in our database as Casa Amando needs to communicate important information such as booking confirmation, payment reminders, self check-in instructions and other booking related information.

When visiting or browsing this Website certain information, such as your IP address, which browser it´s being used, and information about the computer’s operating system, application version, language settings and pages that have been shown to users may be collected.

Personal data protection

Amando employs strict security measures to safeguard personal information and prevent disclosure to third parties without the user’s permission. For this purpose the data storage devices are kept in a secure facility with restricted physical access – and firewalls and other measures are used to restrict electronic access. Access to personally identifiable information is only given to internal staff of Amando requiring the information to perform a specific job.

Amadno will keep the user's data safe thus cooperation with our security checks may be necessary before disclosing any information. Information will be retained for a reasonable period, or as long as legally required. To this extent, payments made through Amando are done via a third party secure certified payment provider and agency does not store the full credit card details and is not liable for errors or losses on payments or money transfers.

All communication between the  Amando employees and Customers or Guests will be done via Microsoft Outlook or Apple Mail email service. All communications sent and received using this email will be stored by Amando. No communications will ever be passed on to a third party unless it is required by the law. Amando may analyze anonymized content of communications to improve its services.